
FAQ
Frequently asked questions
If you are unhappy with your purchase (for any reason), we'll be happy to accept a return or exchange of the product within 30 days for a full refund or exchange (less shipping). If buying at Christmas we extend the return time by 10 additional days. Items must still have all tags attached. Return shipping is the customers responsibility.
Our plushies are made from high quality, surface washable, child safe materials. They meet or exceed the latest CPSIA safety standards for North America. Surface washable. Sound module removable to allow for battery replacement. comes with 3 LR44 Button Cell batteries. Recommended for ages 3 and up.
Our animals currently only speak English. However, we will soon be releasing the same animals in Spanish. As the market determines, we will add additional languages. If you would like your animal to speak a different language please contact us. As we receive enough requests for a specific language we will then proceed.
Yes. If you fill in your contact information on our “Contact Us” page we will email you as new products become available.
